Frequently Asked Questions

27 Mar

Frequently Asked Questions

About us – Ola Top Up Services

Answer
Ola Top Up Services is a web-based virtual top-up platform for Airtime, Data, TV Subscription, Bulk SMS and WEAC Result PIN. We simplify how airtime top up, data and TV subscription is done by enable people to virtually send and top-up airtime, data, TV subscription, bulk SMS and WEAC Result PIN Checker anytime any day without stress from a single & simple wallet.

Question
What service do you offer?

Answer
Buy Airtime and MTN SME Data, Data Bundle, Startimes, DSTV, GOTV, Bulk SMS and WEAC Result PIN

Question
How can I fund my wallet

Answer
You can easily fund your wallet just click Fund wallet and pay with your card or bank deposit.
Bank Details is on the Website.

Question
How do I Register

Answer
Click Register @ www.olatopupservices.com/client/register
for free and enter the required details. A notification will be sent to your email

Question
Are my card details safe

Answer
Yes, Your ATM card details are safe. Your payment is handled by Paystack secured web payment gateway.

Question
What are your Card options for payment.

Answer
Mastercard, VISA card and Verve Card

Question
Do i pay additional fees for using your service

Answer
No additional charges for airtime and data recharge but you pay fee of N30-N50 for Cable TV Subscription. This will be displayed for you to see.

Question
I made a payment but I have not been credited?

Answer
This happen on very rear occasion but if it does kindly contact us so we can check the status of your payment.

Question
I forgot my password, how can I reset it?

Answer
Yes you can, just click on reset password

Question
Why can’t i log in?

Answer
contact our customer service – 08023848098 with the chat button for any assistance

Question
How do I Upgrade to become a MERCHANT?

Answer
All you need to do is to register first then login and contact customers services to Upgrade you to MERCHANT with just N1000 as upgrade fees.

Question
How much discount do I get as a Merchant?

Answer
You get from 2% to 10% discount on airtime and data top-up and other cheaper rate.

For more info, kindly join our Whatsapp group:
https://chat.whatsapp.com/DNZHA2maZVQKi4VIUcoYfX

08023848098
08093848098
olaotinwa@gmail.com
www.olatopupservices.com

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